Terms and Conditions for Zenflow Solution
Effective Date: 13/02/2025
1. Acceptance of Terms
By accessing or using Zenflow Solution’s platform and services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Service Description
Zenflow Solution provides software with services (SwaS) to automate and optimize business processes. Our offerings include CRM solutions, reputation management, lead generation, and marketing automation. Cooperation and engagement from clients are essential to achieve desired results.
3. Account Registration
To access certain features, you must create an account. You agree to provide accurate and complete information during registration and maintain the confidentiality of your credentials.
4. User Conduct
You agree to use our platform responsibly and comply with all applicable laws. Any content you submit must not violate others’ rights or disrupt the platform’s operations.
5. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your data. By using our services, you consent to the terms outlined in the Privacy Policy.
6. Intellectual Property
All content, software, and materials provided through our platform are owned by Zenflow Solution or its licensors and are protected by intellectual property laws. Unauthorized use is strictly prohibited.
7. Money-Back Guarantee
Zenflow Solution offers a 30-day money-back guarantee on all subscription plans. If the promised results (e.g., a 20% increase in reviews) are not achieved within 3 months, we will refund your maintenance fee in addition to the subscription fee. Refund requests must be made in writing to support@zenflowsolution.com within the specified timeframe.
8. Disclaimer of Warranties
Our platform is provided “as is” and “as available” without warranties of any kind, express or implied. While we strive for accuracy, we do not guarantee results, uninterrupted service, or error-free performance.
9. Limitation of Liability
Zenflow Solution shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.
10. Modifications to Terms
Zenflow Solution reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting, and continued use of our platform signifies acceptance of the updated terms.
11. Subscription Requirements
By subscribing to our services, you agree to:
- Maintain the monthly subscription fee to keep your account active.
- Pay the hosting fee (if applicable) to ensure continuous access to your platform.
Failure to pay may result in suspension or termination of services, including loss of access to platform features and data.
12. Cancellation Policy
You can cancel your subscription anytime through your Zenflow Solution dashboard or by contacting customer support. Upon cancellation, services will remain active until the end of the billing cycle. No further charges will apply post-cancellation.
13. Refund Policy
Refunds are available for:
- Subscription cancellations made within 30 days of activation.
- Failure to meet promised results within 3 months (refund includes the maintenance fee).
Refunds are processed within 7 business days upon approval of the request.
14. Price Changes
We reserve the right to modify pricing plans. Customers will be notified of changes at least 30 days in advance, with changes applying only to future billing cycles.
15. PCI Compliance and Payment Methods
We ensure secure transactions through compliance with Payment Card Industry Data Security Standards (PCI DSS). Payments can be made via credit/debit cards, bank transfers, or PayPal.
16. Contact Information
For any questions or concerns, contact us at:
Zenflow Solution
Surat, Gujarat, India
Email: support@zenflowsolution.com
Phone: +91-99099 47866
17. Governing Law
These terms are governed by the laws of India, and any disputes will be resolved under the jurisdiction of Ahmedabad courts.
Last Updated: 13/02/2025
